McKnight's Senior Living thoroughly covers Diane's Story

 
"Better recordkeeping and adherence to corporate protocols could have prevented the incident that led to an arbitration decision that a Virginia senior living community pay $900,000 to the estate of a former resident who died four months after not being checked on in her independent living apartment for four days, the resident's daughter told McKnight's Senior Living." 

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Source: http://www.mcknightsseniorliving.com/news/...